Nothing prolific or astounding to report here today. Rather, just a couple of observations from the weekend and a Monday at work.
One – My home is not a staging area for a HGTV show. It likely never will be. I’m good with that. We don’t just exist here. We LIVE here. Work here. Play here. Life happens here. My home isn’t dirty – it’s lived in. Instead of apologizing to people or not inviting them over, I’ve decided to adopt the motto “Clean or Chaos – You are welcome here.”
Two- Today is Day #4 of rain and cold, damp, dreary weather. Coming from the sunny Midwest USA, this weather makes me want to eat-all-the-things. I’ve already broken out the hot vanilla chai tea. I’m trying to tell myself that it isn’t really time to hibernate yet, but the meteorologist is forecasting our first freeze this weekend.
Three – The absolute worst part of owning a business has to be the phone calls to local customers who haven’t paid. There are very, very few of these. We have FANTASTIC customers. Even though facts are facts and the fact is that “item _____ was rented from ____ to ____” or “part _____ was ordered and shipped,” it doesn’t mean that people will pay in a timely manner. We mail the invoice, then go the phone route, then the letter route, then the phone reminder about the letter route…. and this last week we took someone to court for the first time in 10 years. These customers are few and far between. Life happens. I totally understand that. How do you balance grace and empathy with business?
Four – When I woke my six year old daughter up this morning, I swear I had a flashback. For just a brief moment, she looked just like she did as an infant. It made my heart swell and sink at the same time. The hours and minutes leading up to this might have been long, stressful, and trying. Fast and fleeting are the years that passed to this moment.